Privacy Policy
Effective Date: 11 September 2024
At Canmore Tea, we value your privacy and are committed to safeguarding your personal information. This privacy policy explains how we collect, use, and protect your data when you interact with our website https://canmoreteacompany.com/, purchase our products, or engage with our services.
1. Information We Collect
We may collect various types of information from you, including:
- Personal Identification Information: Such as your name, email address, shipping address, and phone number, collected when you make a purchase, sign up for our newsletter, or contact us.
- Payment Information: Payment details such as credit card numbers, billing address, and other transaction-related information when you place an order.
- Non-Personal Information: Browser type, device type, IP address, and other technical details related to how you use our website.
- Cookies and Tracking Data: Information gathered through cookies and similar tracking technologies to enhance your experience on our site.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- Processing Orders: To fulfill and ship your orders, process payments, and communicate order updates.
- Marketing & Communication: To send you newsletters, promotional materials, and other relevant content related to Canmore Tea. You can opt-out at any time.
- Improving Our Services: To analyze website traffic and usage patterns to improve our products, website, and customer experience.
- Legal Compliance: To comply with legal obligations and protect against fraud or other illegal activities.
3. How We Share Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with trusted service providers to help us operate our business, such as:
- Shipping Companies: To deliver your orders.
- Payment Processors: To securely process payments.
- Marketing Partners: To assist with email campaigns or advertising, where applicable.
4. Data Security
We take reasonable measures to protect your information from unauthorized access, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Your Rights
You have the right to:
- Access or Correct Information: Request access to or correction of any personal data we have collected from you.
- Withdraw Consent: Opt out of receiving marketing communications or withdraw consent for the use of your data.
- Delete Your Information: Request deletion of your personal data, subject to certain legal obligations.
6. Cookies and Tracking Technologies
We use cookies and other tracking technologies to improve your browsing experience, personalize content, and analyze website traffic. You can modify your browser settings to decline cookies, though this may affect your ability to use certain features of our website.
7. Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the effective date will be revised accordingly.
8. Contact Us
If you have any questions about this privacy policy or your personal data, please contact us at:
Canmore Tea
Call (403)678-0127
Or visit us:
108 - 737 7th Ave.
Canmore, Alberta
T1W 0J3
Canmore, Alberta Store Hours:
Open everyday from 10AM - 6PM
